Part Conditions

 We sell new sealed, New in opened package, New without package and used/refurbished industrial control systems parts. All of our parts are clean, in good cosmetic condition unless otherwise stated and ship directly from us. Part condition is listed under the product details of the unit. If you need a particular firmware revision or series, you can reach us at CustomerService@OttoAutomation.com or by calling 585-775-2000. All parts and repairs come with Otto Automations comprehensive 2-year warranty. You can find our warranty policy here.